Order Cancellation Policy

We understand that sometimes plans change. If you need to cancel your order, please review the guidelines below and submit your cancellation request as soon as possible.

Curated Fashion

Orders from our Curated Fashion Collection may be eligible for cancellation if a request is submitted within 24 hours of placing the order.

Please note that submitting a cancellation request within this timeframe does not guarantee that the order can be canceled. Our fulfillment partner begins processing orders quickly to help ensure timely shipping, and once processing has begun, cancellation may no longer be possible.

DCDesigns Statement Apparel

Because DCDesigns Statement Apparel is made to order, cancellation requests must be submitted within 2 hours of placing your order.

Cancellation is not guaranteed, even when requested within the 2-hour window, because our print partner may begin production shortly after an order is received.

Once Processing Has Started

Once an order has entered processing, production, printing, packing, or shipping, we are unable to cancel it.

If we are unable to complete your cancellation because your order has already entered processing or has shipped, the order may still qualify for a return or exchange depending on the product type and the conditions outlined in our Return & Exchange Policy.

Need Help?

For assistance with an order cancellation, please contact us at support@thedcdesigns.store

If you are unable to submit a cancellation request through your customer account or guest checkout, please contact our customer support team immediately.

We will make every reasonable effort to stop the order before processing or production begins; however, cancellation cannot be guaranteed.

We appreciate your understanding and will always do our best to assist you as quickly as possible.